We aim to be transparent about data practices. By using the platform you acknowledge this policy. If you do not agree, please discontinue use.
Who this policy covers
This policy applies to visitors, customers who browse listings, vendors and partners who create accounts or list businesses, and anyone who submits enquiries through the platform.
Separate terms may apply to specific products or beta features; where those terms conflict with this policy on privacy, the more specific notice or agreement prevails for that feature.
Information we collect
Account & profile: name, email, phone number, business name, location, category choices and other details you choose to add to a vendor profile or listing.
Listing content: descriptions, photos, prices, service areas, verification documents you submit for review, and similar materials needed to display your offer.
Usage & device: approximate technical data such as IP address, browser type, device identifiers, pages viewed and actions taken (for security, analytics and product improvement).
Communications: messages you send us (support tickets, infringement notices) and enquiry flows initiated via call, WhatsApp or on-site forms where applicable.
How we use information
We use data to operate and improve the directory: showing relevant search results, enabling contact between customers and businesses, moderating content, preventing abuse and complying with law.
We may use aggregated or de-identified data for metrics, reporting and product planning without referencing you individually.
We do not sell your personal information to third-party data brokers. Where we engage processors (hosting, email, analytics), they act under contractual obligations consistent with this policy.
Retention & security
We retain information while your account is active or as needed to provide services, resolve disputes, enforce agreements and meet legal obligations. Some logs may be kept for shorter operational windows.
We apply reasonable administrative, technical and organisational safeguards. No online service is perfectly secure; please use strong passwords and report suspected unauthorised access promptly.
Your rights & choices
Depending on applicable law, you may have rights to access, correct, delete or export personal data, or to object to certain processing. Vendors can update many fields directly in the dashboard.
To exercise rights, contact us through the details in the footer. We may need to verify identity before fulfilling requests. You may also unsubscribe from non-essential marketing where offered.
Children & international users
The platform is not directed at children under the age where parental consent is required for data collection in your jurisdiction. If you believe we collected a child’s data inadvertently, contact us for removal.
We operate primarily in India. If you access the service from elsewhere, your information may be processed in India or other locations where we or our providers operate.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top will change when we publish revisions. Continued use after changes constitutes acceptance unless applicable law requires explicit consent.
Contact
For privacy-specific questions or requests, reach us using the contact information shown in the website footer so we can route your message correctly.